Rip-off shouts purpose as much as €850 million in losses international each and every age, however in Finland, this software worn by way of criminals has been almost defeated. On the finish of November, the motion Finland has taken to release rip-off shouts can be competing for the Ecu Crime Prevention Award, and Europol is highlighting it as a type case.
HELSINKI, Nov. 26, 2025 /PRNewswire/ — Elisa used to be the sector’s first operator to build a technical form to spot and restrain caller ID spoofing. In consequence, criminals haven’t any longer been in a position to virtue Finnish telephone numbers of their scams. In 2023, the Finnish Delivery and Communications Company (Traficom) mandated {that a} rip-off name blocking off resolution in line with Elisa’s innovation be applied national in Finland. Since upcoming, one of those rip-off referred to as a “technical support scam” coming from in another country has been just about eradicated in Finland. Elisa isolated has prohibited just about 26 million rip-off shouts since 2021. Elisa’s resolution used to be granted a patent in Finland in 2023, and in November 2025, it used to be additionally patented in Europe.
“Our employees developed the solution themselves, and we deployed it in our network back in 2021. This solution has allowed us to eliminate the majority of scam calls received by our customers. Criminals’ profits in Finland have dropped from €7 million a year to just a few thousand, meaning Elisa’s actions have already made Finland an unprofitable target for criminals. In 2023, other operators also adopted the solution following Traficom’s decision,” says Karri Jäkkö, Director of Elisa’s Cybersecurity and Carrier Control Middle.
Now this rip-off name blocking off resolution has been nominated for the distinguished Ecu Crime Prevention Award. The prize can be awarded on 28 November as a part of the EUCPN Perfect Observe Convention. On the finish of September, Elisa and Traficom’s efforts to release rip-off shouts additionally gained Rikoksentorjuntakilpailu, against the law prevention festival held in Finland.
From the Finnish type to a world instance
Caller ID spoofing rest a device for criminals in different places in Europe: Rip-off shouts are an important defect, inflicting an estimated €850 million in losses international yearly, consistent with Europol.
In October, Europol printed a file calling for motion at EU degree: unified technical requirements, nearer cross-border cooperation, and harmonised law to ban rip-off shouts and stock criminals responsible. The Finnish type is discussed as a just right instance. International operators also are actively looking for techniques to restrain rip-off shouts and have an interest within the luck of the measures followed in Finland.
“Finland has succeeded in creating a model that effectively protects consumers and prevents criminals from making scam calls from disguised numbers. It’s great to see that this is also attracting international interest. Preventing scams is an arms race between us and the criminals, so we are constantly developing new solutions as well,” says Jäkkö.
Along with blocking off rip-off shouts, Elisa has evolved a approach to restrain shouts from unknown international numbers. Rip-off textual content messages can be tackled with an answer collectively evolved by way of Traficom and operators.
Elisa’s movements to release scams in Finland
- 2020 – Prevention of “wangiri” rip-off shouts: Elisa can establish and restrain recurrently recognized wangiri numbers (a rip-off involving neglected shouts to instructed a pricey callback) in addition to attainable untouched numbers and ban the quantity from being displayed, so the sufferer can not name the attacker’s form again.
- 2021 – Elisa develops approach to restrain quantity spoofing: Elisa creates an answer that blocks quantity spoofing, i.e. falsifying Finnish telephone numbers and the usage of them in rip-off shouts.
- 2023 – National implementation of the quantity spoofing blocking off resolution: The answer for blocking off quantity spoofing is followed national by way of line of Traficom.
- 2024 – Tackling rip-off textual content messages: If an organisation has registered their sender identify with Traficom, Elisa can restrain rip-off messages claiming to be despatched by way of that organisation. For instance, the Finnish Tax Management is a type of who’ve registered their sender ID, so rip-off messages claiming to be from the tax government won’t get delivered.
- Would possibly 2025 – Plain security measures for shopper cell subscriptions: Elisa introduces default plain options for shopper cell subscriptions that give protection to family the usage of the web on their cell phone. Those come with a retain authentication provider (cell certificates), sinful website online blocking off and tracking for information breaches.
- July 2025 – Skill to restrain shouts from in another country fully: Elisa provides the likelihood to totally restrain incoming shouts from in another country the usage of its patented resolution.
Additional info
Elisa Mediadesk, [email protected], p. +358 50 305 1605
Elisa is a pioneer in telecommunications and virtual services and products, and our venture is a sustainable month via digitalisation. With over 140 years of revel in, we handover sustainable answers for over 2.8 million shopper, company and society management consumers in our core markets of Finland and Estonia, in addition to in over 100 international locations the world over. In Finland, Elisa is the marketplace chief in telecommunications, and the world over, we trade in virtual instrument services and products. Elisa employs over 6,700 pros in over 20 international locations, and income in 2024 used to be EUR 2.2 billion. Elisa Company stocks are indexed at the Nasdaq Helsinki. elisa.com
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