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FORT WAYNE, Ind., July 10, 2024 /PRNewswire/ — INdigital, a well-known supplier of next-generation 911 core products and services, effectively restored 911 provider in Holmes and Jackson Counties, Florida, next a vital outage on July 2, 2024, departure citizens with out get right of entry to to the 911 community. The outage affected each counties that have been the usage of some other 911 supplier.
Based on the outage, Holly Peacock and Kellie Uitts from INdigital straight away delivered ENCORE kits to the affected boxes. ENCORE is an extension of INdigital’s MEVO, a catastrophe cure platform. ENCORE do business in 911 name catastrophe cure for PSAPs on any community. It guarantees complete liberty and alternative for 911 and administrative name dealing with programs, working parallel to current programs to preserve native dispatch operations all over provider interruptions. ENCORE handles 911 and administrative yelps, reroutes name supply, and contains options like ALI show, mapping, quick recall recording, name historical past, and logging.
Eric Hartman, Vice President of INdigital, commented at the condition:
“Our team demonstrated exceptional agility and dedication in responding to the outage in Holmes and Jackson Counties. The rapid deployment of our ENCORE kits underscores our commitment to ensuring uninterrupted emergency services. It highlights the ability to provide 911 centers with caller and location information no matter who the service provider is.”
In a similar fashion, Daniel Warren, Director of Communications and 9-1-1 Coordinator for the Jackson County Sheriff’s Administrative center, shared his adoration:
“We are deeply grateful to INdigital for their extraordinary support during the 911 outage in Jackson County. Despite JCSO not being their customer, Holly and the team at INdigital went above and beyond by driving an ENCORE Disaster Recovery Kit three hours to our 911 center. This selfless act enabled us to swiftly resume taking 911 calls, providing accurate location and call data. Their immediate response was instrumental in ensuring continued 911 call delivery and maintaining public safety during this critical period. We extend our heartfelt thanks to the INdigital team for their invaluable assistance and commitment to public service.”
This incident showcased INdigital’s talent to reply all of a sudden and successfully and highlighted the admirable provider style that units INdigital aside from alternative suppliers. INdigital extends its honest because of everybody concerned within the a success recovery of 911 provider.
For more info seek advice from indigital.web
About INdigital
INdigital is a well-known supplier of crowd protection communications answers. With a focal point on innovation and society aid, INdigital is devoted to handing over complex era answers that support crowd protection and toughen communications for extremity responders and the communities they handover.
SOURCE INdigital
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