NEW YORK, Feb. 7, 2025 /PRNewswire/ — Report on how AI is redefining market landscape – The global hospitality robots market size is estimated to grow by USD 663.2 mn from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of  16.7%  during the forecast period. Increasing penetration of AI in robots is driving market growth, with a trend towards integration of iot with robots. However, high initial cost of hospitality robots  poses a challenge. Key market players include Awabot, Bear Robotics Inc., Connected Robotics Inc., Hyundai Motor Co., Keenon Robotics Co. Ltd., Knightscope Inc., LG Corp., Pudu Technology Inc., Pypestream Inc., Quantum Robotics, Relay Robotics Inc., Richtech Robotics Inc., SAR Elektronic GmbH, Shanghai Gaussian Automation Tech. Dev. Co. Ltd., ST Engineering Aethon Inc., sliQue Robotics and Technology, SoftBank Robotics Group Corp., Tailos, and UBTECH Robotics Inc..

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Market Driver

The Hospitality Robots Market is experiencing significant growth as more hotels, bars, restaurants, and tourism businesses adopt automated solutions for various tasks. Front-desk robots greet guests and handle check-ins, while delivery robots bring food and supplies contactlessly. Cleaning robots keep public areas spotless, and disinfecting robots ensure a clean and safe environment. AI and automation are key trends, with tasks ranging from revenue management to security checks. Businesses benefit from increased efficiency and productivity, while customers enjoy improved experiences. Robots handle tasks like room service, laundry, and even massages. E-commerce integration allows for online and offline sales, and affordability and reliability are driving public acceptance. Employment opportunities in engineering, computer science, psychology, and kinesiology arise as robots become more advanced. Robotic systems, including autonomous machines and mobile guidance robots, are transforming customer service and housekeeping. The future of hospitality is here, and it’s all about enhancing the guest experience with the help of artificial intelligence, machine learning, IoT, and robotics. 

The Internet of Things (IoT) technology is revolutionizing the hospitality industry by enabling connected environments and real-time data exchange. IoT devices, including sensors and actuators, collect and broadcast data to a centralized location, allowing hospitality businesses to make informed decisions in real-time. This leads to increased efficiency and productivity, as well as improved customer experience. The integration of IoT-enabled technologies, such as digital control, wireless communications, and low-cost sensors, is causing a significant shift among original equipment manufacturers in the hospitality sector. By implementing IoT solutions, businesses can optimize their operations, reduce costs, and enhance guest satisfaction. 

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 Market Challenges

• The Hospitality Robots Market is experiencing significant growth as hotels and tourism businesses seek to enhance guest experience and increase efficiency. Front-desk robots greet guests and handle check-ins, while delivery robots bring food and supplies contactlessly. Cleaning robots maintain public areas and rooms, ensuring high standards of cleanliness. These robots use artificial intelligence, automation, and IoT for tasks like face and voice recognition, remote control, and Wi-Fi connectivity. However, challenges persist. Interpersonal communication can be a hurdle for robots, requiring advancements in natural language processing. Security checks and data privacy are concerns, as is the need for human oversight in tasks like revenue management and customer satisfaction. Employment opportunities arise for engineers, programmers, business professionals, and students in universities offering robotics, computer science, psychology, kinesiology, and engineering courses. The market offers a variety of tasks for robotic systems, from reception and mobile guidance to room service, laundry, massages, and food delivery. Efficiency, productivity, affordability, reliability, and public acceptance are key factors driving growth. Autonomous machines are transforming customer service, housekeeping, security, and e-commerce in the hospitality industry.
• The initial cost of hospitality robots can significantly differ based on factors like size, complexity, functionality, and brand reputation. Smaller robots, designed for specific tasks such as room service or concierge, cost between USD5,000 and USD20,000. Larger, more advanced robots with AI, autonomous navigation, and multi-functional capabilities can cost between USD20,000 and USD100,000 or more. Additional expenses may include customization, maintenance contracts, and training programs. Overall, the average initial cost of hospitality robots ranges from USD10,000 to USD50,000, depending on specific requirements and market conditions.

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Segment Overview 

This hospitality robots market report extensively covers market segmentation by 

• End-user
• Hotels
• Restaurants And Bars
• Travel And Tourism Industry
• Distribution Channel
• Geography
• North America
• Europe
• APAC
• South America
• Middle East And Africa
• Type
• Front Desk Robots
• Delivery Robots
• Cleaning Robots
• Others

1.1 Hotels-  The hotel segment holds the largest share in the hospitality robots market and is expected to continue leading throughout the forecast period. Hotels are integrating robots to replace human personnel, particularly in the wake of social distancing measures. The rose robot is a notable example gaining traction in this sector. Hospitality robots perform tasks such as housekeeping, cleaning, luggage transport, and food and beverage delivery. The increasing number of hotels and adoption of robotic automation are driving demand for hospitalisation robots. Savioke Inc., a US-based autonomous delivery robot maker, is a significant player. Its relay robot is used for luggage hauling, room service delivery, and laundry transport in hotels. Vendors are enhancing robots with advanced navigation and sensing technology for seamless connections with elevators and telephone systems. Product portfolio expansion is a key growth strategy for the hotels segment of the global hospitality robots market.

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Research Analysis

The Hospitality Robots Market is experiencing significant growth due to the integration of robotic systems in the hotel industry and tourism sector. These robots, including Front Desk Robots and Mobile Guidance Robots, are revolutionizing guest experiences by handling various tasks such as check-in, storage services, and disinfecting public areas. AI, ML, and IoT technologies are driving the development of these autonomous machines, enhancing customer service, housekeeping, security, and efficiency. Robots are now capable of performing a variety of tasks, from room service and cleaning to bar and restaurant services. The tourism industry is embracing these technological advancements to improve productivity and offer unique experiences to guests.

Market Research Overview

The Hospitality Robots Market encompasses a range of robotic systems designed to enhance the guest experience in hotels, bars, restaurants, and the tourism industry. These robots perform various tasks such as front desk services, storage, disinfecting public areas, and contactless delivery. They utilize technologies like face and voice recognition, remote control, Wi-Fi, and security checks. Front-desk robots greet guests and handle check-ins, while delivery robots bring food and supplies to guests contactlessly. Cleaning robots maintain cleanliness, and mobile guidance robots offer tours and assistance. AI, ML, IoT, and autonomous machines are integral to their functionality. The market offers employment opportunities for engineers, programmers, business professionals, and students in universities pursuing robotics, engineering, computer science, psychology, kinesiology, and employee health courses. The benefits include increased efficiency, productivity, revenue management, and customer satisfaction. E-commerce and affordability are driving factors, while reliability and public acceptance are key challenges. The market also includes relay robots for employee health and well-being, and offers services in laundry, massages, and restaurants.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

• End-user
• Hotels
• Restaurants And Bars
• Travel And Tourism Industry
• Distribution Channel
• Geography
• North America
• Europe
• APAC
• South America
• Middle East And Africa
• Type
• Front Desk Robots
• Delivery Robots
• Cleaning Robots
• Others

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

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SOURCE Technavio