The pristine resolution pairs resident check-ins, inbound name dealing with, and analytics into one ecosystem to assistance communities shed body of workers burden and make stronger attribute of help

YORBA LINDA, Calif., Nov. 4, 2025 /PRNewswire/ — ONSCREEN, the corporate at the back of the award-winning Pleasure AI better half, as of late unveiled JoyLiving Enterprise, an built-in AI-powered suite of goods purpose-built to assistance senior residing operators make stronger potency, decrease prices, and ship upper resident pride.

JoyLiving Undertaking transforms how amenities tie, keep up a correspondence, and take care of citizens. In lieu than specializing in a unmarried component, it supplies a whole suite that blends automation, dialog, and understanding into one built-in resolution.

On the core of this modular, enterprise-grade machine are a number of interconnected elements that paintings in combination to streamline operations and carry the resident enjoy:

• Pleasure: The AI better half for seniors, evolved to have empathetic, supportive conversations that build up self rule and wellbeing. Pleasure performs an integral position within the person enjoy of JoyReceptionist, JoyCalls, JoyTV and JoyTablet, indexed beneath.
• JoyReceptionist: A phone-based AI receptionist that manages inbound cries 24/7 or on call for. JoyReceptionist will also be configured to intelligently triage cries, prioritize by means of urgency, and kill follow-up movements routinely with easy activates. Its agentic features permit real-world responses, like sending emails or SMS messages, starting up outbound cries to body of workers or exterior companions, or even triggering webhooks to third-party methods like ticketing platforms, for a unbroken bridge between resident cries and operational motion.
• JoyCalls: Scheduled outbound check-in cries with citizens for dialog, wellness exams, fix reminders, temper exams, and extra, that calls for incorrect units, incorrect apps, incorrect Wi-Fi, incorrect setup, and incorrect set up for citizens. Merely works with land form and mobile phones.
• JoyTV / JoyTablet: TV-based and Pill founded display answers that convey a perceptible connection to a resident’s residing quarters. Supplies:
  • Video Yells: Approved contacts can begin video cries that routinely tie with out requiring resident enter.
  • Messaging & Reminders: Team of workers can push customized bulletins or reminders to resident TVs or capsules.
  • Are living and Interactive Zoom Categories: Drop loneliness and isolation, build backup engagement at once from resident rooms.
  • Easy Telehealth Get admission to: Given the platform’s simple video calling features, now telehealth will also be brought to citizens of any technical skill, from the sympathy of their very own rooms.
  • Integrated Streaming TV: JoyTV comprises isolated streaming TV¹ with loads of channels and films, searchable by means of Pleasure.
• AI for Team of workers Potency:
  • Request Dispatch & Escalation: Resident tone requests are captured and routed to body of workers
  • Analytics & Insights Dashboard: Tracks sentiment tendencies, flagged issues, engagement metrics, and offers indicators to control
  • Personalization & Profiles: Every resident has a profile taking pictures personal tastes, language, subjects to keep away from, and community contacts
• APIs & Scalable Infrastructure: Constructed to deploy throughout more than one places, and extendable to combine with present methods.

In combination, those elements give caregivers and directors real-time visibility into citizens’ emotional and operational well-being, enabling proactive, compassionate help.

Why Now: The Urgent Want for AI in Senior Aid

Throughout senior residing, body of workers submit and shortages and rising resident expectancies are riding the will for smarter, scalable answers. Handbook workflows, from calling each and every resident day by day to dealing with inbound cries and requests from citizens, devour precious body of workers age. Many communities effort to reliably monitor emotional well-being or flag citizens in peril.

AI is redefining how senior help is delivered. Prominent cutting edge communities are shifting past conventional name buttons and help woods towards clever methods that have interaction citizens, watch for wishes and produce caregiving extra private and environment friendly. Adopting JoyLiving Undertaking lets in operators to automate regimen touchpoints, discover significant insights, and foster more potent day by day engagement, month lowering exertions prices, easing body of workers workload and adorning resident pride.

JoyLiving Undertaking delivers a complete i’m ready of benefits that i’m ready it except standalone AI name methods and tracking equipment. The suite guarantees consistent engagement, with JoyReceptionist managing incoming public cries and JoyCalls offering constant day by day or weekly check-ins to each and every resident.

Folk Onboarding and Deployment

As an AI-first platform, powered by means of human conversations, JoyLiving Undertaking makes use of conversational information from citizens to generate actionable understanding, figuring out sentiments, flagging pressing cries, and routing requests in genuine age so body of workers can interfere proactively. It additionally drives potency positive factors, automating repetitive administrative and conversation duties so body of workers can commit extra consideration to high-acuity help and private relationship-building.

Each JoyLiving Undertaking deployment is initiated by means of consuming the entire operator’s insurance policies, SOPs, FAQs, and extra, to customise the platform to the operator’s necessities. Upon finishing the onboarding procedure, the public now has totally automatic in-bound name handing, preserve loads of hours in keeping with occasion.

Because the public shifts center of attention to bettering help and making improvements to studies for his or her citizens, they are able to put in force equipment like JoyCalls, JoyTV, or JoyTablet to automate check-ins with Pleasure, the senior AI better half. Over age, the platform will get to understand citizens and turns into extra like a better half and pal that helps their growing old travel within the public.

“Our long-term vision is for Joy to become a personal assistant for aging adults, a fully agentic AI system that operates securely, intelligently, and at scale,” mentioned Costin Tuculescu. “By acting on behalf of each resident, Joy creates consistent support across entire communities, improving satisfaction, streamlining workflows, and setting a new standard for connected senior living.”

On the other hand, to simplify deployment and shed the possible complexity of software control, the corporate trade in JoyCalls as its easiest-to-deploy resolution in order AI companionship and backup to citizens and body of workers. JoyCalls merely makes cellphone cries to citizens’ present cellphone units and calls for incorrect coaching or conversation infrastructure upgrades to deploy.

Because the public’s innovation and virtual transformation technique expands in order clever displays into the residing quarters in their citizens, JoyTV turns the most important display in the house right into a wellness software with fix reminders, community video cries, Zoom categories and extra, along with the tough conversational check-ins introduced by means of Pleasure. JoyTablet brings the similar features to any Android or iPad software that the operator chooses to deploy.

“Caring for older adults is one of society’s greatest responsibilities, and it’s time technology reflected that,” mentioned Costin Tuculescu, CEO of ONSCREEN. “JoyLiving brings modern AI to the heart of senior care, empowering staff, improving quality of life for residents, and proving that innovation and empathy can evolve together.”

ONSCREEN invitations senior help operators national to pilot the JoyLiving Undertaking platform and enjoy firsthand how agentic AI can grow to be day by day operations and resident pride. events are inspired to contact the sales team today. Curious what sort of go back an funding in JoyLiving Undertaking may submit? Utility our ROI calculator tool to determine. Keep watch the creation video for JoyLiving Undertaking right here: https://youtu.be/m0ziV-NOFRM?si=0Q_DuC7qImzb83b0.

Footnotes

1. JoyTV comprises isolated streaming TV made conceivable by means of PlutoTV.

About JoyLiving ONSCREEN & Pleasure AI

ONSCREEN is an AgeTech innovator handing over human-centered AI studies that shed loneliness, backup caregivers, and scale emotional help. The corporate’s flagship product, Pleasure the AI better half for used adults, has been deployed on TVs, capsules, and now in venture settings in order assisted, proactive connection to used adults. Previous pilots have proven measurable enhancements in emotional well-being and nurse vacation of thoughts. For more info about ONSCREEN and Pleasure AI, consult with www.onscreeninc.com.

Media Touch
Michael Farino
[email protected]
New Era Communications
949-346-1984

SOURCE ONSCREEN Inc.