Acquisition allows back-up name taking, dispatching, and AI-enabled information sharing around the RapidSOS community of twenty-two,000+ community protection companies
NEW YORK, Nov. 10, 2025 /PRNewswire/ — RapidSOS, the generation corporate that unlocks mission-critical logic for situation reaction, has obtained Northern911, a relied on additional supplier of 911 products and services for loads of companies throughout North The us.
The purchase strengthens RapidSOS’ protection community, which incorporates:
- 22,000+ order/native companies overlaying 99%+ of American citizens and 93% of Canadians
- Information from 600 million+ hooked up gadgets offering mission-critical logic from 210+ information companions
- RapidSOS HARMONY AI, purpose-built by way of People Protection to lend as a co-pilot, together with detecting outages and sharing information amongst companies
- And now Northern911, a PSAP with 20+ years of revel in backing up 911 companies throughout hundreds of thousands of shouts
Since launching, RapidSOS has supported the life-saving paintings of 911 in over a billion emergencies. HARMONY AI processes those insights to spot and perceive anomalies. Throughout the ones incidents, RapidSOS observes a better than 10% error fee the place legacy infrastructure is impacted by way of connectivity problems or routing demanding situations. For instance, RapidSOS supported over 200 Extremity Communications Facilities (ECCs) that skilled outages in 2024.
“911 was built on the resilience of agencies backing each other up in the most challenging moments,” mentioned Michael Martin, Founder and CEO of RapidSOS. “Inspired by this resiliency and commitment, we are excited to continue our partnership with public safety by providing mutual aid during natural or manmade disasters, outages, and staffing shortages.”
At its 2025 Innovation Day, RapidSOS previewed the actual stream of mutual assistance features, which deepen how companies can virtue RapidSOS to resist outages and primary failures. Northern911’s APCO-certified 911 telecommunicators are provided to handover a Terminating Lodge Choice for companies even right through machine outages or primary nationwide failures. With a historical past of exceeding the NENA requirements for name solution instances, Northern911’s mutual assistance can paintings with an company’s current ESInet or legacy routing machine.
“For decades, Northern911 has been a trusted partner for ECCs in need of backup across North America, maintaining call flow and documentation during outages, staffing shortages, or surge events. Joining forces with RapidSOS is the ultimate validation of our mission and our people,” mentioned Mike Shantz, president of Northern911. “Together, we are creating a unified system of trained telecommunicators and technology to serve as the last line of defense when the worst strikes. As states, provinces and ECCs are facing rising threats of cyberattacks and disasters, continuity of operations is more important than ever.”
In its power to unencumber mission-critical logic for situation reaction, this acquisition furthers RapidSOS’ loyalty to tie each tool, company, corporate, and public in a security community that defends in opposition to the surprising. With this acquisition, Northern911 joins that community as a relied on spouse for community protection groups, so their communities can face up to the subsequent dreadful match and succeed in support when wanted.
To be told extra about RapidSOS and Northern911, sign in for an information session at 2 p.m. ET on November 25.
About RapidSOS
RapidSOS is the generation corporate that unlocks mission-critical logic for situation reaction. It harnesses synthetic and human logic to fuse life-saving information from 600M+ hooked up gadgets, apps, and sensors from 210+ international generation firms to over 22,000 community protection companies in 11 international locations. Whether or not there’s an unsafe age or an situation, RapidSOS In a position gadgets, automobiles, properties, or structures ship crucial information to the suitable park when it issues maximum. Be told extra at www.RapidSOS.com.
About Northern911
Northern911 is a relied on chief in situation communications, offering 911 perpetuity, hearth dispatch, VoIP 911, tracking, and telematics products and services that beef up community protection resilience. Based in 1954, the corporate combines licensed telecommunicators and complicated generation to bring valuable, adaptable, and next-generation situation answers. Identified for its operational excellence and innovation, Northern911 unites experience, scalability, and human-backed perpetuity to help situation reaction when it’s wanted maximum. Be told extra at www.Northern911.com.
SOURCE RapidSOS
