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Genpact Named a Chief in ISG Supplier Lens™ 2025 for Insurance coverage GCCs and Agentic AI Services and products

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Popularity highlights Genpact’s management in insurance coverage agentic AI, International Capacity Facilities, AI Gigafactory, and governance frameworks

NEW YORK, Dec. 11, 2025 /PRNewswire/ — Genpact (NYSE: G), an agentic and complex generation answers corporate, nowadays introduced it’s been named a Chief within the world 2025 ISG Supplier Lens™ for Insurance coverage Services and products Strategic Features (GCCs and GenAI & Agentic AI) document. ISG identified Genpact for its deep insurance coverage experience and skill to deploy generative AI (gen AI) and agentic AI with sturdy governance and measurable trade affect. ISG additionally highlighted Genpact’s management in construction and running high-performing International Capacity Facilities (GCCs), that are an increasing number of central to carriers’ modernization methods. Obtain the overall document here.

“Genpact helps insurance enterprises reimagine their business through automated processes, improved decision-making, and strong customer engagements,” stated Ashish Jhajharia, Supremacy Analyst – Insurance coverage, ISG. “Genpact’s service-as-agentic solutions (SaAgS) complement the expertise of insurance company teams, helping them learn, adapt, and support decision-making through real-world feedback.”

What makes Genpact get up out? Consistent with ISG:

  • Genpact Insurance Policy Suite – an agentic AI answer that automates complicated pre-bind underwriting to let fall cycle instances and beef up determination accuracy.
  • AI Agent Advisory Services and products – is helping insurers determine and scale agentic AI virtue instances throughout venture purposes and GCCs thru adulthood tests, blueprinting, and multi-agent orchestration.
  • Genpact AI Gigafactory – a scalable, factory-style fashion that speeds up time-to-value through combining complex AI applied sciences, production-ready architectures, and insurance coverage area experience to embed AI throughout core processes with pace, protection, and consistency.
  • Accountable-AI Frameworks – complete favor mitigation, privateness safeguards, and auditability fashions that permit secure, enterprise-grade AI deployment at scale.
  • GCC Capacity Middle-as-a-Provider (CaaS) – strengthens insurance coverage GCCs with disciplined governance, AI-enabled procedure enhancements, and centered ability building to pressure operational rigor and modernization.

“This recognition reinforces Genpact’s leadership in bringing gen AI and agentic AI to the insurance industry with speed, safety, and scale,” stated Yasir Andrabi, Agentic AI Insurance coverage Chief, Genpact. “Our AI Gigafactory, deep domain expertise, and agentic AI solutions are helping insurers reimagine underwriting, claims, and policy administration with measurable business impact.”

Obtain the overall ISG document and discover Genpact’s products and services and answers for the insurance coverage business here.

About Genpact
Genpact (NYSE: G) is an agentic and complex generation answers corporate. We leverage procedure understanding and synthetic understanding to bring measurable results. With a powerful spouse ecosystem and many years of shopper believe, we handover cutting edge answers that grow to be how companies run. Powered through a group with an energetic finding out mindset and shopper centricity at its core, we ship lasting cost for the arena’s eminent enterprises.

Get to grasp us at genpact.com and on LinkedInXYouTube, and Facebook

About ISG Supplier Lens™
The ISG Supplier Lens™ Insurance coverage Services and products – Strategic Features 2025 is a number of research that come with tests of Insurance coverage International Capacity Facilities (GCCs) through Provider Suppliers and Insurance coverage GenAI and Agentic AI Services and products. The analysis explores the dynamic and swiftly increasing ecosystem of carrier suppliers that cope with the complicated wishes of worldwide insurance coverage enterprises.

MEDIA CONTACT:

Keith Gordon
Genpact Media Members of the family
917-204-9952
[email protected]

SOURCE Genpact



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